📜Terms & Conditions

Welcome to our online store. By accessing and using this website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. 🛍️ General Information

This website offers handmade crochet products and gift items. By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

We reserve the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon publication on this website.

2. 📦 Products

All our crochet products are handmade with care and attention to detail.

Please note that:

Minor variations in color, size, or design may occur due to the handmade nature of our products.
Product images are for illustration purposes and may slightly differ from the final item.

We make every effort to ensure that product descriptions and prices are accurate.

3. 💳 Payments

We accept the payment methods displayed during checkout.

By providing payment information, you confirm that:

You are authorized to use the selected payment method.
All information provided is accurate and complete.

All payments are processed through secure payment systems.

4. 🚚 Shipping & Delivery

We aim to process and ship orders as quickly as possible.

Delivery times may vary depending on:

Product availability
Destination
Shipping carrier services

We are not responsible for delays caused by customs procedures, weather conditions, or circumstances beyond our control.

5. 🔄 Returns & Refunds

Customer satisfaction is important to us.

If you are not satisfied with your order, please contact us within the return period specified in our Return Policy.

Personalized or custom-made items may not be eligible for return or refund unless they arrive damaged or defective.

6. 🎁 Custom Orders

For personalized products:

Customers are responsible for providing accurate customization details.
Production times may be longer than standard orders.
Custom-made items cannot be canceled once production has begun.

7. 🔒 Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

We do not sell or share your personal information with unauthorized third parties.

All content on this website, including:

Text
Images
Logos
Product designs
Graphics

is the property of the store and is protected by applicable copyright and intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

9. ⚠️ Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the purchased product.

10. 📞 Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

+212 6 19 34 82 92

❤️ Thank You

Thank you for choosing our handmade crochet creations. We appreciate your trust and look forward to serving you with unique, handcrafted products made with care and passion. 🧶✨